Privacy Policy

NK Gas Services ("we", "us", "our") is committed to protecting your privacy. This policy explains what personal information we collect, how we use it, and your rights regarding that information when you visit our website or contact us about our gas engineering services.

Who We Are

NK Gas Services is a Gas Safe registered engineering business (Gas Safe #568305) based at Old Bank Business Centre, 43-45 Church St, Darlaston, Wednesbury WS10 8DU, covering Wolverhampton, Walsall, Cannock, Dudley, Birmingham and the wider West Midlands.

Information We Collect

• Your name, phone number and email address when you contact us via our website, by phone, email or WhatsApp
• Your address and property details, where needed to carry out a quote, service or repair
• Details of the work requested and any correspondence relating to a job or booking
• Basic technical information collected automatically when you browse our website (such as pages visited and device type), via cookies and similar technologies

How We Use Your Information

• To respond to enquiries, provide quotes, and arrange appointments
• To carry out the gas work you've requested and issue any relevant certificates (e.g. CP12 / Gas Safety Records)
• To keep records as required by law, including Gas Safe and landlord certification requirements
• To improve our website and the service we provide
• To send you appointment reminders or follow-ups relating to work we've carried out

We do not sell, rent or trade your personal information to third parties for marketing purposes.

Cookies

Our website uses cookies to improve your browsing experience and understand how the site is used. You can choose to accept or decline non-essential cookies via the banner shown when you first visit, and you can change your preferences at any time through your browser settings.

How We Store and Protect Your Data

We take reasonable technical and organisational steps to keep your information secure and only keep it for as long as necessary — for example, gas safety records are retained for at least two years as required by law. Access to customer information is limited to those who need it to carry out our work.

Your Rights

Under UK data protection law, you have the right to:

• Ask what personal information we hold about you and request a copy of it
• Ask us to correct any information that is inaccurate or incomplete
• Ask us to delete your information, where we are not legally required to keep it
• Object to or restrict how we use your information

To exercise any of these rights, simply get in touch using the contact details below.

Contact Us

If you have any questions about this policy or how we handle your information, please contact us:

• Phone: 07404 922458
• Email: NKGS@outlook.com
• Address: Old Bank Business Centre, 43-45 Church St, Darlaston, Wednesbury WS10 8DU

This policy may be updated from time to time. Any changes will be posted on this page.